Privacy Policy

1. GLOSSARY

For the purposes of this Privacy Policy, “we,” “us,” “our”, “Simon Plumbe”, refers to Simon Plumbe, a freelance writer, editor and creator of this website. “You” and “your” refers to you, as a user of our website.

2. PURPOSE

Simon Plumbe is dedicated to protecting privacy and information of its site visitors and readers and browsers and to only using their information in an open and transparent manner.

The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it if anybody.

This Privacy Policy also outlines the choices you have regarding our collection of information and our use of information we may have collected from you.

3. WEBSITE USAGE

By using our website or any of the other websites owned or operated by Simon Plumbe you confirm agreement to the Website Terms of Use.

If you do not agree to these terms, please do not access or use any website owned or operated by Simon Plumbe.

Amongst other important issues (which we urge you to read in full), by agreeing the Website Terms of Use you are providing your consent to our collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy applies to any person or persons accessing any website owned or operated by Simon Plumbe, for any reasons.

Simon Plumbe reserves the right to change or amend this Privacy Policy, along with website terms of use and any other related procedures, at any time without prior notice.

4. INFORMATION USAGE

We use the information we collect about you to facilitate competition entries, respond to enquiries made about the website and to respond to requests for support as necessary and to provide you with a more personalized experience when using our websites.

5. DATA COLLECTION

The following section explains our data collection policies and practices.

  1. Types of Information that may be collected
  2. How is information collected?
  3. How we use the information we collect
  4. With whom the information may be shared?
  5. What choices do I have about Simon Plumbe collecting, using, and sharing my information?
  6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
  7. Links to other Websites
  8. A special note for parents concerning privacy
  9. Limitation of Liability
  10. Notification of changes and acceptance of the Privacy Policy
  11. Correcting and updating personal information
  12. Whom do I contact with questions or concerns about this privacy policy?

Types of information that may be collected

The personal information we collect is used to facilitate the delivery of information regarding the website, competition entries and awarding of prizes, newsletters and updates from the website and/or our discussion forum and communication in relation to the website based on enquiries we may receive.

Save for very rare exceptions, such deliveries will take place via electronic mail (e-mail) only unless providing successful competition winners with prizes.

To provide these services, Simon Plumbe requires its customers to provide certain personal information from which the customer can be specifically identified as an individual.

Said personal information (which is subject to change at any time and without prior notice) may include, though is not limited to, the following items;

The personally identifiable information which is collected from site visitors customers on completion of our Contact Form for means of communication is the customer’s name and email address (to enable us to respond where needed). These are not used for any unsolicited mailings. The same details are requested for competition entries and address details are only requested should competition winners be successful.

Please note, this site does not request your credit or debit card numbers / details, nor does it store them online. For transactions operated through the website, payments are handled through a third party service and Simon Plumbe has no access to your financial details. In the interests of protecting your privacy, we encourage customers to provide payment for services via secure online paypal payment. This being the case, Simon Plumbe will never receive your debit / credit card / bank details. Simon Plumbe also collects no personal data on any transactions you may make with any of our partner advertisers that may be on the website.

We may also automatically collect your internet protocol and referring website addresses, browser type, and domain name. This information helps facilitate your online experience on our Site. In addition, we may use cookies to track usage patterns on our Site and to control the display of certain functionalities. You can turn off cookies, but that may adversely affect your online experience generally, not just limited to websites owned or operated by Simon Plumbe. Please see below for more detail on cookies.

How is the information collected?

We may collect information from you in several different areas on the Site, including but not limited to those described below:

  • Subscription Emails – Our website offers a subscription service for email updates of news stories posted to the site. This is an automated system allowing us to share information with you about all the latest updates on the website in a daily digest format. You may cancel your free email subscription by following the instructions provided on the Site or, in some instances, in the designated area of certain newsletters or emails.
  • Cookies
 – As with many websites, the website uses standard technology called “cookies,” which are small data files which are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the website whenever you visit the website, and make using the website easier for you by saving your passwords, purchases, and preferences. Accepting cookies allows you, among other things, to personalize your experience on the website. Cookies may also allow the website to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can Opt-Out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies i.e. – you may see reduced functionality of some aspects of the website.
  • IP Addresses and Click-stream Data
 – We may collect IP addresses and/or click-stream data for purposes of system administration and to prevent malicious attacks on our websites. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address. Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analysed, this data helps us analyse how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

How we use the information we collect

We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to improve our content and product offerings and to customize our website’s content and layout. We also use collected feedback to evaluate and administer our products and services, respond to any future problems, such as difficulties in navigating our website or accessing certain features, and to gauge user trends to determine what products and services are most popular with users. We believe these uses allow us to improve our website and provide better service to our customers.

We may occasionally use a customer’s email address to contact a site visitor regarding administrative matters or notices, particularly in the event of urgency / emergency. Save for very urgent matters, e-mail shall always be the preferred method of contact.

We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

With whom the information may be shared?

We do not share your information with any parties, but by using our website you agree to provide us with consent to share your information with external agencies in relation to competitions that we may run should we need to provide your details to them in the event that prizes are to be distributed by them directly.

Important Note

We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

We use standard industry practices to safeguard the confidentiality of your personally identifiable information. Although we have implemented systems and procedures intended to secure the data maintained by us, security can never be assured. Please keep in mind that “perfect security” does not exist on the Internet and/or the World Wide Web and as such our best endeavors are all we can reasonably guarantee. Remember, however, that any personal information you post on the internet may be available to anyone. Please share your personal information responsibly.

Links to other Websites

You should be aware that when you are on the Site you could be directed to other sites beyond our control. For example, if you “click” on a banner advertisement, the “click” may take you away from this website and onto a different website. This includes links from advertisers, sponsors and partners that may use the website’s logo as part of a co-branding agreement.

We are not responsible for practices employed by websites linked to or from our website, nor the information or content contained therein. These other Websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own rules and policies. Please read those rules and policies before proceeding or providing any personal information.

Limitation of Liability

By providing us with any personal information you expressly and unconditionally release and hold harmless us from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, whilst we take efforts to ensure the proper and appropriate use of this site and its divisions data provided by Simon Plumbe and divisions to third party companies, promotional partners or vendors, Simon Plumbe is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by Simon Plumbe and its divisions or the above-mentioned non-website entities.

Notification of changes and acceptance of the Privacy Policy

By using this Site, you signify your agreement to the terms of our Privacy Policy. We may change this policy from at any time without prior notice. If so, any such changes will be posted on this page, so that we may keep its users informed of its information collection practices. Therefore, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of the Site shall constitute your acceptance of such revised Privacy Policy.

Whom do I contact with questions or concerns about this privacy policy

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by way of a physical printed letter. To obtain a mailing address, please email us at contact@simonplumbe.co.uk to request the same. All other aspects of related discussions shall then be conducted via letter. We will endeavor to respond to you within 28 days where possible.

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